Why Choose Us
Whether you are a just starting out with your first home, or you are a seasoned investor, we are committed to providing you with the right home loan to meet your needs. We will discuss every aspect of your loan with you and ensure you understand the fine details – like competitive interest rates, offset facilities, unlimited additional deposits and redraw facilities. You can rely on us to provide you with customer service that you will value for the life of your loan, and that we will continue to support you in achieving your future goals.
Putting our customers at the heart of everything we do sets us apart from our competition.
Our commitment to you, our customers:
- We will be easy to do business with
- You will talk to a real person
- We will get back to you
- We will go the extra mile, every time
- We will listen to what you want
- We will provide home loan options that suit your needs
- We will source competitive interest rates
- We are here to serve you and ensure you will be 100% satisfied with our service.
We have a dedicated team here in house. When you call us, your queries will be answered by one of our friendly brokers. We will guide you through your entire loan application or re-finance process and provide you with the assistance and advice you need into the future.
You can feel confident that you are in safe hands and we will find the loan that’s right for you.
I can't recommend First Step Mortgages enough. From the very start Robert was incredibly knowledgeable, patient, and professional. He took the time to explain every step of the process to me and patiently answered all of my questions, no matter how many times I asked. Throughout the process he worked hard to find the best mortgage option for me, ensuring I understood everything and securing the best possible rate. Their responsiveness and dedication made me feel supported at every turn. If your looking for an expert who truly cares about getting you the best deal, First Step Mortgages are the one to trust.
Ryan R
I had the pleasure of working with Rob as my mortgage broker, and I can’t recommend him highly enough. Throughout the entire process, Rob was incredibly accommodating and always went above and beyond to ensure I was getting the best possible deal. He took the time to explain even the most complicated details, breaking everything down in a way that made it easy for me to understand. Rob’s commitment to his clients is evident in his proactive approach, constant communication, and his willingness to go the extra mile. If you’re looking for a mortgage broker who genuinely has your best interests at heart, look no further than Rob for all your mortgage broking needs!
Liam F